Instant Messaging on Meebo
If you are using or considering instant messaging as part of your library services, you need to look at Meebo — even if it is in alpha right now.
One of the problems (obstacles? pains?) of starting an instant messaging service is that you have to have an account for each IM provider. You could sign onto each service separately or use an IM “aggregator” like GAIM or Trillian. Although better, this still isn’t perfect, as you are tied to the computers that have the software loaded.
Meebo is a web-based IM service. So, I can log into AIM, ICQ, Yahoo!, Jabber, GTalk, and/or MSN all at once — from any computer. This has real possibilities for library-based IM services. Be kind, however. It has only been out since September 15th. They’ve been through a few releases since then and are asking for feedback along the way. Definitely not a finished product, but finished enough that you should look at it if you’re interested in IM.