Writing Effective Email Messages
We’ve been using email for a very long time. It seems as if we should have gotten the art of writing an email message down to a fine art. However, Wired Magazine has some good reminders for those of us that need quick responses:
- Brevity — The shorter it is, the more likely it will be read.
- Context — If I don’t know you, tell me how you got my name; be sure you subject line reflects the message; when replying, keep the thread or at least the part of the thread you are replying to.
- Something to act on – A request for action should be in a single paragraph, possibly with bullets. Make it stand out.
- Deadline — If there is a deadline for the response, state it.
There’s additional explanation in the article and it’s short — a good read!